Premier Wine Brokers, Ltd. — Store Policies
Return Policy
Purchases must be returned within 14 days of receipt of wine. Must call in advance of return.Please contact us by telephone at (707) 738-6161 prior to returning a purchase so that we can issue you a Return Merchandise Authorization Number.
Shipping Information
Wine Purchase Shipments
Wine Clubs are available in the following states:
AK, CA, CO, CT, FL, ID, IL, IA, MI, MN, MO, NV, NH, NY, NC, OR, TX, VA, WA, WI, WV, WY.
Standard Ground Shipping
The standard shipping option for all orders (excluding AZ, NJ & DC) is the Ground Delivery service of United Parcel Service (UPS). Orders shipped Ground will typically arrive 3 - 6 business days after the order leaves the warehouse.
Shipping to AZ, NJ and DC
Due to existing state beverage laws in AZ, NJ and DC, wine shipments from California require extra lead time for delivery.
Arizona: 7 - 30 extra business days, depending on delivery city
New Jersey and District of Columbia: 7 - 10 extra business days
Order Tracking
Please contact Customer Service for order tracking information.
Shipping & Handling Charges
Shipping & Handling charges are noted during the check-out process.
Multiple Delivery Attempts
If no one is available to receive the package and it can not be left in a secure location, two subsequent attempts to deliver will be made. Wine orders required an adult signature, so whenever possible, we strongly encourage you to use a commercial business address to assure the fastest delivery time.
Benefits of Using a Commercial Delivery Address
We strongly encourage you to provide us, whenever possible, with a commercial address for the delivery of your order. Wine orders require the signature of an adult.
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